Privacy Policy
 
We take your privacy seriously and are committed to handling your personal data with care and transparency. This policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
 
1. What Information We Collect
  • Information you give us:​ When you place an order or create an account, we collect your name, shipping and billing addresses, email address, phone number, and payment details.
  • Information collected automatically:​ Through cookies and similar technologies, we gather your IP address, browser type, device information, operating system, referring pages, and browsing behavior such as pages visited, links clicked, and time spent on the site.
  • Order and transaction records:​ We keep details of products purchased, order history, and payment method used. Please note that we do not store full payment card numbers.
2. How We Use Your Information
We use your personal data for legitimate business purposes, including:
  • Processing and delivering your orders, along with payment handling
  • Communicating with you regarding your orders, account, or questions
  • Sending promotional emails and newsletters—only if you have given explicit consent, which you can withdraw at any time
  • Improving our website, products, and services
  • Fraud prevention and security enhancement
  • Meeting legal requirements
3. Legal Basis (EU/UK Customers)
We process your personal data based on:
  • Performance of a contract (to fulfill your orders)
  • Your consent (for example, marketing communications)
  • Our legitimate interests (fraud prevention, service improvement, analytics)—provided your rights are not overridden
  • Compliance with legal obligations
4. How We Share Your Information
We do not sell or rent your personal data. We share it only with trusted partners who help us operate our website and fulfill orders, including:
  • Payment processors
  • Shipping and logistics companies
  • IT and cloud service providers
  • Analytics and marketing tools (shared in anonymized or aggregated form whenever possible)
All third parties are required to keep your data confidential and secure, and they may process it only according to our instructions.
 
5. How Long We Keep Your Data
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. For tax and accounting purposes, this period is typically up to seven years.
 
6. Your Rights
Depending on where you live, you may have the right to:
  • Access, correct, or delete your personal data
  • Object to or restrict certain types of processing
  • Withdraw consent where processing relies on it
  • Request data portability
  • File a complaint with a supervisory authority
To exercise any of these rights, please contact us through the contact form in your account or via the “Contact Us” section.
 
7. How We Protect Your Data
We use industry-standard technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. All payment transactions are encrypted using SSL technology.
 
8. International Data Transfers
Your information may be processed in countries outside the European Economic Area (EEA) or the UK. When this happens, we put appropriate safeguards in place—such as Standard Contractual Clauses—to ensure your data receives the same level of protection as required within the EEA and UK.
 
9. Updates to This Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date.
Thank you for trusting us with your personal information. We are committed to earning and keeping that trust every day.
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